FAQS ABOUT FLOATING
Here are some of our most frequent questions we get asked about floating. If you have any questions that are not covered in this page please feel free to reach out to us directly via Facebook messenger, Call or email us!
Q: What Should I do to prepare for my float?
A: Start by remembering why you are looking at floating in the first place – to relax in a calm, peaceful environment.
To optimize your experience, we recommend not drinking any caffeine you do not shave the day of your appointment as any tiny nicks or cuts will be noticeable by slight stinging for a short period of time. Don’t forget we have over 1,200 lbs of Epsom Salt in the water. We also advise you to not a eat a heavy meal prior to your float. A light snack about an hour before should do the trick. If your stomach is ‘growling’ while you are floating, it sounds really loud and can be a distraction during your session.
Q: What do I need to bring?
A: If you wear contacts, bring a case and take them out prior to the float and maybe a comb if you want to comb out your hair. We provide you towels, shampoo, conditioner, body wash, ear plugs, make up wipes, cotton swabs, moisturizer, and hair dryers. While we highly recommend you float with no bathing suit on, you could wear a bathing suit while you become comfortable with the experience.
Q: Is the water changed between each float session?
A: No, the water is filtered between each float session. The water cycles through a micron filter which purifies it to the same quality as drinking water. It is infused with ozone and treated with UV Light as well as Hydrogen Peroxide. There are only about 200 galls of water with pumps that work at 75 gallons per minute. This means the water is turned over roughly every 4 minutes of filtering. We filter about 30+ minutes for each tank between each float. ***Please understand – the water is the heartbeat to our business. We take that VERY serious. We take pride in providing clean, safe, HIGHLY SANITIZED water for every float session.***
Q: What type of "tanks" do you have?
A: Visit our About Our Tanks page to see for yourself!
Q: What if I'm claustrophobic?
A: Great question, and one we get all the time! The beauty of floating is once you are in your float room and lock the door, YOU control your float. You control the lid and the lights! You are always able to leave the door wide open or simply place the small towel in the door to keep it cracked. Also, only about 3% of the population is actually diagnosed claustrophobic, so you’re most likely just uncomfortable with it and not necessarily afraid of it. We have never had anyone say they didn’t feel comfortable in our cabins. They are actually pretty big and comfortable in person. Do what is comfortable for you.
Q: Do I have to stay in the entire time?
A: 100% NO! you can get out at any time. You control your experience. However, you’ll most likely love it so much, we’ll be telling you that you don’t have to go home, but you’ve got to get out of the tank!
Q: What if I don't know how to swim?
A: That’s okay! this is not a swimming pool! There is only 10 inches of water, so you can sit your butt right down. There is also over 1,000 – ONE THOUSAND – pounds of Epsom Salt which creates a near weightless buoyancy giving you no choice but to FLOAT!
Q: What if I fall asleep?
A: The water is so buoyant that you can fall right asleep and people often do! Sometimes we think we left a filter running only to find out it’s somebody snoring!
Q: Is there an age limit?'
A: Yes. Our age limit starts at 16 years old and if you’re under 18 you will need a parent or guardian with you in person to visit the Float Center in order to review and sign the waiver. **If you have any questions about this, please do not hesitate to give us a call as we will always do our best to accommodate a mature client in need of a float.
Q: Can I drown?
A: Well, there is 10 inches of water, so anything is possible. However, if used correctly, your face should never touch the float solution. After 3 years of being open, we’ve had thousands of floaters and had zero issues.
Q: Can I float if I'm pregnant?
A: We strongly recommend **consulting with your Doctor first**, and we prefer if you are not in the first trimester of pregnancy. While there are no known issues with floating during the first trimester, since that is usually the riskiest time for the baby to develop we do not want to be thought of as a reason for something going wrong. Women often report enjoying the pain relief of weightlessness and the soothing muscles in the Epsom Salt. ***Consult with your doctor if you have any concerns or specific medical questions.***
Q: Can I float if I'm menstruating?
A: Yes, just take whatever precautions you would if you were to go swimming.
Q: Can I float if I just dyed my hair?
A: No Temporary coloring. We recommend you wait 7-10 days after any bleeding of hair before floating. **PLEASE NO BRIGHT COLORS** Check that the water running through your hair in the shower at home is coming out fully clear. If some color is still coming out or if , it’s best to wait a few more days or showers. You should also wait to float if you have recently (in the past 48 hours) had a spray tan or used self tanner. ***if you cause stains to the tank/cabin and we need to replace water or cancel floats, you will be charged accordingly***
Q: Do I have to make an appointment?
A: Yes, we book by appointment only. Visit our Booking page to book your appointment now!
Q: Is there a cancellation/no show policy?
A: Yes, of course. While we understand that sometimes ‘life happens,’ we also ask you to understand when somebody no-shows or cancels at the last minute, we lose our income. This can be detrimental to a small business. If there is a problem, please call as soon as possible to come up with an amicable resolution…we want you to float, but you are responsible for your own planning and we will take your float credit for a last minute cancellation.
Cancellation and No Show Policy:
**ALL SALES ARE FINAL** Cancellations made more than 24 hours before the appointment time will result in a stored credit being replenished. Cancellations made less than 24 hours before the
appointment time and no shows will result in the full charge with no refund or the usage of a stored
session. **WE ARE A SMALL BUSINESS. PLEASE RESPECT ALL SMALL BUSINESSES. keeping an appointment blocked for any period of time, then cancelling last minute is your responsibility and no refund will be given. Flat tire, baby sitter issues, dog ate your homework, there will be no refund for cancellations made within 24hrs**